[Business Environment Optimization] Easy Access and Efficient Operation: Yangpu Puts the "Shortcut" for Enterprise Development April 10,2024

Recently, Yangpu District has issued this year's first "Industry Comprehensive License" to Shanghai Shuibao Tangquan Hotel Co., Ltd., utilizing the "one industry, one certificate" processing mode.

"Previously, with so many complicated approval procedures, now it only takes one visit to quickly sort everything out, and one certificate covers all licensing projects, which is truly convenient for enterprises!"

Not long ago, Mr. Shi from Shanghai Shuibao Tangquan Hotel Co., Ltd. visited the "one industry, one certificate" specialized window at the Yangpu District government affairs service center to apply for opening a bathhouse. Guided by the staff at the specialized window, Mr. Shi used the "GOVERNMENT ONLINE-OFFLINE SHANGHAI" column for intelligent filing and swiftly completed the cross-department licensing business workflow, and duly received the bathhouse "Industry Comprehensive License," truly achieving a shift from "running around to multiple doors" to "one visit, one window."

"One industry, one certificate" is a system where one certificate serves as the license for an entire industry. By optimizing workflows and integrating procedures, it consolidates various approval matters related to an industry operation into a single "Industry Comprehensive License."

In January of this year, the "Notification on Further Deepening and Expanding the 'One Industry, One Certificate' Reform" was officially released, specifying 14 detailed measures for deepening reforms in four areas: perfecting the industry comprehensive license system, enhancing industry comprehensive supervision efficiency, strengthening information technology support, and reinforcing guarantee measures. The reform scope has been expanded to 12 industries and 39 business forms.

For this purpose, Yangpu District actively coordinated various industry-leading departments and certification-related institutions to form a "one lead, multiple support" approval service mechanism. Enterprises can follow the "one industry, one certificate" relevant industry's material list and operate under the "one-time notification, one-form application, one-stop acceptance, one-web processing, one-certificate operation, integrated management" mode, achieving seamless integration of entry and operational licensing. Currently, Yangpu has 25 business forms on the "GOVERNMENT ONLINE-OFFLINE SHANGHAI" platform that are operational online, covering supermarkets, bookstores, pharmacies, cinemas, and gyms.

The "One Industry, One Certificate" reform is not only reflected in the efficient and convenient workflow but also in the meticulous and thoughtful enterprise service.

At the "one industry, one certificate" specialized window in Yangpu District government affairs service center, enthusiastic and professional staff provide point-to-point explanations and one-on-one services for enterprise personnel coming for processing, such as what licenses are needed for opening a business and how to fill out the forms. Furthermore, enterprises with remote service requirements can also connect with staff at the specialized window via the online virtual window on the "GOVERNMENT ONLINE-OFFLINE SHANGHAI" platform, completing consultations, queries, and the entire application process "face-to-face" online, truly achieving the goal of getting things done without stepping out of the house.

As the "One Industry, One Certificate" reform policy gradually takes effect in various scenarios, Yangpu District will continue to focus on the operational and development requirements of enterprises, further deepen the "One Industry, One Certificate" reform, strive to solve the difficulties enterprises face in obtaining licenses, the frequent need to run around, the multiplicity of licenses, and the lengthy time consumed. With "Yangpu Service," we will race to "Yangpu Speed," fully committed to creating a business environment with high efficiency, superior service quality, and a strong sense of fulfillment for the public.