This year marks the fifth anniversary of the proposal of the "People's City" concept. As the birthplace of this concept, Yangpu is witnessing the vigorous development of the digital economy and the vibrant pulse of life. Let's experience this increasingly "YOUNG" People's City together...

Optimizing the real estate registration business environment is an important part of creating a city brand that emphasizes efficiency, service, and development. The District Natural Resources Confirmation and Registration Affairs Center has created the " Yangepu E-Heart Service " enterprise benefit service brand by optimizing the service model, innovating service measures, and improving service effectiveness. It provides a "one-stop" service platform for enterprises, promotes the improvement of enterprise feelings through service "micro-innovations," continuously optimizes the business environment, and fully serves economic and social development.

Taking Active Responsibility and Serving Major Projects

Yangpu Riverside Innovation Center is one of the five major centers in the Vitality Riverside planning scheme and also a major project in Yangpu District. The site was originally the old location of the west plant of the power station auxiliary equipment factory. The old factory buildings will be transformed and renovated as historical preserved buildings into urban public spaces and experiential office locations. Because the old factory buildings span three plots of land, it brought great difficulties to the cancellation of old property rights and cadastral modifications. To ensure that enterprises can obtain certificates, project financing, and commence main construction on schedule, the District Confirmation Center promptly delivered an "enterprise assistance service package" to the enterprises.

First, in response to issues such as the inability to issue cadastral modification reports for preserved buildings spanning land plots, the Center took the initiative to consult with the district land use department, housing management bureau, and other units through the three-level coordination and linkage mechanism of "city-district-project unit." It actively made suggestions to the municipal registration center and overcame technical difficulties through repeated communication and exploration, completing the cancellation of old property rights in a timely manner and finishing the cadastral modifications of the three land plots at once. Second, to help enterprises obtain certificates as soon as possible, the Center issued cadastral number confirmation notices in advance when key materials were not missing, facilitating enterprises to pay taxes in advance. After tax payment, the Center accepted real estate registration in advance, processing while helping enterprises complete materials, improving the humanization, convenience, and efficiency of registration services.

It is worth mentioning that the District Confirmation Center created a registration "fast track" for the Riverside Innovation project, further compressing the approval time limit. The cadastral modification was reduced from 10 working days to 2 days, and the certificate issuance was reduced from 5 working days to 5 hours. On the evening of the acceptance day, the enterprise successfully received the real estate rights certificate. Now, at the intersection of Yangshupu Road and Guangde Road, the Yangpu Riverside Innovation Center project is in an orderly construction process.

Innovative Service Measures to Improve Registration Effectiveness

We learned from the District Confirmation Center that the registration center adheres to the concept of innovation and has introduced a number of highly efficient and integrated enterprise benefit and people-benefiting measures around "reducing links, reducing materials, lowering costs, and improving quality and efficiency."

Breaking through barriers and implementing "multi-form integration" for greater convenience. The Center collaborates with transaction and taxation departments to integrate various application forms from a maximum of 8 forms into 1 comprehensive application form, accelerating the offline process from the original 60 minutes to 30 minutes, truly putting "easy handling" and "fast handling" into practice.

Data empowerment and launching "simultaneous tax and fee payment" to improve quality and efficiency. The Center collaborates with the taxation department to "combine two into one" the original two steps of paying taxes and registration fees, further improving the service effectiveness of the "one-stop service" for housing transactions.

Compressing time limits and promoting "mortgage registration" to further speed up. The Center puts pressure on itself, reducing the mortgage registration time limit from the original 5 working days to 3 working days, providing faster services for enterprise and public financing.

Strengthening the Service Model and Optimizing the Business Environment

The registration center takes enterprise needs as the guide, transforming "passive applications" into "proactive services," creating an "ubiquitous and accessible" all-round service system. Through leaders taking the lead in conducting visits and surveys, it actively identifies enterprise certificate application needs. It collaborates with various registration departments to build an online platform, providing online business consultation, guidance, and pre-examination services, effectively reducing enterprise back-and-forth trips. It implements a "reminder mechanism." It moves the clearance work of uncancelled property rights within the transferred land plots forward, making predictions and comprehensive considerations in advance. It uses the "courtesy reminder form" method to sort out the certificate application path and unblock difficulty bottlenecks, providing convenience for enterprises' subsequent processing of registration.

The Center has established an "enterprise service team" consisting of party member cadres and business backbones, formulating one table for one enterprise and one strategy for one item. It has set up "enterprise service specialists" for dedicated contact and proactive assistance. It has established an "enterprise service specialized window" and opened a "green channel" to provide targeted services and fully serve as the "chief service officer" for enterprises.

Deepening digital transformation and continuously promoting "Internet + real estate registration," the Center implements real estate registration service reforms through measures such as strengthening department linkage, information sharing, and parallel advancement. Last year, it completed the city's first "land transfer and certificate issuance simultaneously" for a commodity housing project and Yangpu's first "completion and certificate issuance simultaneously" project, realizing "zero movement" for enterprise applications, "zero submission" of materials, and "zero distance" services.

Implementing Work Effectiveness and Boosting Regional Development

The registration center focuses on the difficulty bottlenecks in certificate application, actively explores effective certificate application paths, and promptly sorts out and summarizes good experiences and practices in the work, going from "dissecting one problem" to "solving a class of problems."

Fully serving regional economic development. It helps promote certificate application for regional key projects, explores real estate registration for urban renewal projects such as the overall renewal of the southern section of Yangpu Riverside and the demolition and reconstruction of Fengnan First Village, assists more leading enterprises to take root in our district, and continuously promotes the transformation from "Industrial Rust Belt" to "Lifestyle Show Belt," creating a "Development Rust Belt."

Solving historical legacy certificate application difficulties. In recent years, the historical legacy confirmation and supplementary certificate rate of the Yangpu education system has significantly increased, the historical legacy certificate application of the postal system has been successfully piloted first in the city, and the total amount of confirmation and supplementary certificates for military resettlement housing projects ranks first in the city.

The District Confirmation and Registration Center will continue to benchmark and optimize the business environment 7.0, further deepen real estate registration service reforms, continuously explore new service measures, persistently improve the level of government affairs services, and create a warmer, more efficient, and more convenient government affairs service platform, contributing to the high-quality development of Yangpu.