At the recent Yangpu Conference on Business Environment Improvement and Investment Promotion, the 8.0 version of Yangpu's reform plan for improving the business environment was released. This version adheres to the evaluation criteria of enterprise satisfaction and experiences, following the overall principles of "maintaining the continuity of reform direction, refining specific measures, and highlighting distinctive tasks".

Yangpu has always been pragmatic in implementing continuous improvement of the business environment. From version 1.0 to 8.0, the plan has been deepened and refined, focusing on details. In the 8.0 version, digital and intelligent reforms are used as the driving force to enhance the convenience and precision of corporate services. This has become one of the highlights of Yangpu's business environment reform - through the "digital governance + precision services" model, the perception gap between government departments and the market is bridged. The most sincere intentions and practical measures truly reach local enterprises. This is also the "innovation warmth" that Yangpu releases in improving its business environment.

How to achieve efficient corporate services? Digital platforms get resources "running

In the market environment, enterprises are users, and all decisions and services should be guided by user needs. Expectations and appeals from the "demand side" drive deep reforms on the "supply side". How to achieve efficient corporate services is an ongoing challenge for government departments at all levels.

In this process, the Yangpu Data Bureau has provided an innovative solution through "digital governance" - building a digital platform to integrate resources, break down barriers, and achieve precise alignment of corporate needs and efficient delivery of government services.

To address the challenges of fragmented investment information and inefficient resource matching, the Yangpu Investment Service Development Center has created the "Economic Promotion Service Platform", which consists of four parts: the data factory system, the economic service application marketplace, the data visualization system, and the economic risk identification and early warning system.

The platform enables a one-screen overview of economic data, allowing a comprehensive view of the district's economic development. It also highly aggregates corporate data and integrates information on business carriers across the district. Through a "one-building-one-file" approach, the platform dynamically monitors key information such as building vacancy rates. The system can also automatically recommend target enterprises for investment, shifting from a "needle-in-a-haystack" approach to precise targeting.

Improving the business environment is not just about what is said or done; it is more about what is achieved and what enterprises truly receive. The effectiveness of Yangpu's "Economic Promotion Service Platform" lies in its ability to bridge the gap from policy to practice through digital means.

How to enhance corporate experience? From "governance challenges" to "pillars of success"

In the 8.0 version of the plan, "enhancing corporate experience" has become a frequently mentioned keyword. In this reform plan, "enterprises" are undoubtedly the core subjects of the new round of business environment improvement. The real feelings of enterprises as business entities are also the fundamental yardstick for the quality of the business environment.

Another direct benefit of "digital governance" is the ability to intuitively reflect corporate pain points and bottlenecks through data and drive significant changes through small interventions, making policy benefits tangible and perceptible.

To address challenges in street environment governance, such as difficulties in detecting violations and low enforcement efficiency, Yangpu has launched the "Intelligent Urban Management Platform". Equipped with AI surveillance devices and intelligent patrol vehicles, the platform can automatically identify 11 types of illegal activities, such as operating beyond storefronts and piling goods on sidewalks. It achieves round-the-clock, comprehensive, and full-process intelligent supervision of the district's street environment.

Since its launch, the platform has seen a 60% year-on-year decrease in street violations across the district. For minor offenses, the platform sends SMS and voice reminders to merchants, urging them to rectify issues on their own. To date, the digital urban management platform has sent over 3,000 AI-powered voice and SMS reminders, with merchants completing over 2,700 self-rectifications, achieving a rectification rate of nearly 90%. "We used to worry about fines, but now with timely reminders, we can correct issues promptly and operate with greater peace of mind," which has become the common sentiment among merchants in Yangpu.

In tandem, the platform introduced a "prudent enforcement + credit repair" mechanism, exempting penalties for first-time minor violations. Over 550 cases have been exempted from penalties, and 110 credit repair cases have been processed. This flexible enforcement model has been recognized as an "Excellent Project for Law-Based and People-Oriented Services" in Shanghai, allowing enterprises to experience "regulation with a human touch".

In the realm of public welfare, the "Lifecycle Management System for Old Housing Renovation" also reflects the warmth of Yangpu's governance. The system uses GIS technology to dynamically visualize and trace the graphical information of old housing renovations before, during, and after the process. Residents can monitor project progress and participate in opinion surveys via their mobile devices.

In five completed old housing renovation projects in Yangpu, the system has enabled a 100% success rate in consultation, signing, and relocation, helping to complete Shanghai's renovation tasks for thin-beam, thin-slab housing three years ahead of schedule. With improved living environments, commercial vitality in surrounding areas has significantly increased, creating a virtuous cycle of "public welfare improvement and commercial prosperity".

How do AI and big data empower this transformation? From "experience drive" to "intelligent decision-making"

By translating macro-level corporate service requirements into tangible corporate experiences and then into micro-level development potential, data and platforms act as "converters" and "accelerators". They transform the government's traditionally "experience-driven" management model into a truly profit-enhancing "intelligent decision-making" model for enterprises.

Currently, the Yangpu Big Data Resource Platform has been largely established, with over 800 district-level data resource catalog entries, nearly 10,000 municipal data resource catalog entries, and over 13,700 national data direct-access catalog entries. The total data volume exceeds 378.5 billion records.

In terms of data services, the platform has provided 521 shared interface services for corporate support policies, legal person information, business licenses, and personal services to 22 district departments and sub-districts. The cumulative usage volume has reached over 200 million times, supporting the construction of 48 application scenarios across various departments.

The "Government Online-Offline Shanghai" has also largely formed an integrated online and offline government service system, combining service halls, the "Government Online-Offline Shanghai" portal, "Shanghai Services · Citizen Cloud", and "Shanghai Services · Enterprise Cloud". By focusing on the key dimensions of "intelligence" and "precision", the actual online processing rate exceeds 98.5%. A total of 49 "one-stop" services and 51 policy services with "no application required" have been launched. The mobile platform has introduced 255 enterprise-friendly and people-oriented services, with an annual visit volume of 92.357 million. It has enabled 248 items across seven provinces and 21 regions to be processed across provinces. The district has pioneered several unique services, including a startup map, material bank, and one-stop incubation for online new economy enterprises. It has also developed distinctive "map-network-code" application scenarios such as the "Riverside Object Code" and the "Daxue Road Enterprise Code", making government services, especially corporate services, more convenient, intelligent, and efficient.

From "efficient services" to "perceptible experiences", and from "technological empowerment" to "ecological innovation", these digital governance capabilities are unleashing the potential and vitality of Yangpu's enterprises. These enterprises' potential and vitality form the powerful driving force behind Yangpu's economy, propelling it forward like a snake journeying a thousand miles.