2023 is the 5^thanniversary for Shanghai to carry out the One Net for All government service reform. The Yangpu District One Net for All special team, together with the Publicity Department of the CPC Yangpu District Committee and the District Integrated Media Center, jointly launched a series of reports on the 5^thanniversary of the One Net for All in Yangpu, focusing on the reform of our district’s service processing channels and presenting the convenience brought by the One Net for All reform.

Looking back on the past five years, Yangpu District Kongjiang Road Neighborhood Community Affairs Acceptance Service Center, in the spirit of full energy and hard work, actively cooperated with the reform and construction of One Net for All, started from solving the hot and difficult issues of public concern, and continued to explore and optimize the acceptance module of “Internet plus government affairs” and promote One Net for All in accordance with the principle of “being able to do online as much as possible” and “being able to sink as much as possible” of municipal services Enter the community and concentrate personal matters on the community affairs acceptance service center.

Promote the “full online operation” of the separation of people and households business

How to deal with the high cost of water, electricity, and gas for a household with multiple residents who want to apply for tiered water, electricity, and gas services, but are hindered by the inconsistency between their household registration and residence? So, it is urgent to handle the procedures for separating people and households.

When the Community Affairs Acceptance Service Center of Kongjiang Road Sub-district carried out a series of promotional activities for One Net for All in the community, on-site guidance was provided to residents to handle the separation of people and households through the Shanghai Mobile Service Citizen Cloud. After the completion of processing, add “residence registration (receipt) of people with separate registered residence registration in this city” to the “card display” module on the home page of the application, and you can download and print the document yourself. Citizens have expressed that compared to being clueless in the past, it is now much more convenient to have One Net for All.

Realize the one-time success of employee retirement through online services

Since September 2020, the retirement of enterprise employees has been officially launched and operated on the One Net for All platform. The Community Affairs Acceptance Service Center of Kongjiang Road Sub-district has actively promoted this service to community residents.

It is reported that residents who have reached the statutory retirement age or meet the conditions for early retirement only need to apply once to jointly handle retirement related matters, including “basic pension application”, “basic medical insurance retirement benefits verification”, “one-time family planning reward for the elderly”, “housing provident fund withdrawal”, and “retirement hospitalization guarantee plan participation”. Replacing “multi-window processing” with “one thing” and sharing data allows for more information to travel and fewer people to travel, greatly shortening the time for people to handle affairs.

Promote the use of government services from knowledge to love

The Community Affairs Acceptance Service Center of Kongjiang Road Sub-district actively implements various tasks of One Net for All, promotes “Shanghai Mobile Service”, “good and bad reviews”, and "electronic certification" services through multiple channels, and comprehensively enhances the awareness of residents in the jurisdiction of "one-stop service". We will expand the concept of serving the people and innovative service models to public and convenient services, and strive to improve the level of One Net for All services. Enable more residents in the jurisdiction to transition from "knowing how to use" to “loving how to use” the One Net for All platform, truly achieving a “doorstep, fingertip, integrated” government service experience.

For the past five years, Yangpu District has always adhered to the reform concept of “people’s city for the people”, and has always regarded the expectations of the business and the public as the goal and direction of the One Net for All reform. The next issue will bring the results of the Siping Road Sub-district in Yangpu District. Let’s have a more detailed understanding of the changes in government services in Yangpu.